For your convenience, CEMC has one telephone number to serve all your needs, including power outages and service requests, (800) 987-CEMC (2362).
A Live Chat service link is available at the bottom right of every page on our site. Our Live Chat service hours are Monday – Friday, 7:30 a.m. – 4:30 p.m.
We have seven district offices throughout our service area, including our headquarters office in Clarksville. Our office hours are Monday – Friday, 7:30 a.m. – 4:00 p.m. (except holidays). For your convenience each district office is equipped with a payment kiosk station that is available 24/7.
We know how frustrating it is to experience a power outage. In the event of a power outage, CEMC is committed to restoring your power as quickly and safely as possible. Learn more about why power outages occur and our power restoration process.