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FAQs

In order to apply for service with CEMC, you will need the following: 

One photo ID (or two forms of non-photo ID)

Driver’s license, passport, military ID, Visa, Social Security card, etc. When establishing service by phone, your social security number may be used to verify ID.

Right to Occupy documentation

Lease/rental agreement, HUD settlement papers, signed purchase contract, deed (Property ownership verification may be available via TN Property Data website)

Membership fee

If you are not currently a member with CEMC, a $10 membership fee will be required in order to join the electric co-op.

Service charge – meter set fee

A one-time $25.00 meter set fee is required on all connecting accounts. This is a non-refundable fee collected in advance of the service being setup.

Security deposit

A security deposit of twice the average bill for a location (or $250 for new structures) is required. New applicants for service may elect to have a credit check run to determine eligibility for a deposit waiver.

Date to begin service

CEMC guarantees next business day service at no additional cost. Services that have been inactive for at least 12 months will require proof of an electrical safety inspection prior to being reconnected.

Whether you must pay a deposit depends on:

Your payment record, if you have previously had service with CEMC.
Your credit check, if you have not previously had service with us. CEMC uses Online Credit Exchange to provide a credit evaluation unique to utilities, the deposit decision is based on the risk evaluation. It is a “soft” inquiry and does not affect your credit score.
The amount will be two times the average bill at the location or $250 dollars if there is no billing history at the location.
May be paid over the phone with credit/debit card
May be paid in the district office with cash, money order or check payable to CEMC, or credit/debit card.

Refund of deposit: On residential services, the security deposit is refunded after 36 months with no late payments or at the end of service with CEMC. On commercial and industrial services, the security deposit is held until the account is closed.

If I move do I have to pay another deposit? We will transfer your deposit to your new location provided service can be disconnected within 3 days at the former location. Past due balances must be paid upon transfer.

A service charge of $25.00 is required to set up your account. A $10 membership fee, regardless of the number of meters, will be required of everyone receiving service from CEMC. The fee is refunded when the individual no longer has service with CEMC.

CEMC Fees and Service Charges

Membership Fee* $10.00

Deposit $250 or two times the average bill at the location.

OR “Guaranty In Lieu of Deposit”

OR “An acceptable score via credit risk evaluation by credit reporting service”

OR SEDS Agreement (available only to the military)

OR Prepaid Meter Billing ($145 new member or $100 existing member)

Service Charge During Hours: $25.00

Trip Charge: $45.00

Meter Base ** $65.00 (200 amp); $100 additional charge, if underground.

*Existing customers may transfer membership & deposit.
** Electrical permit must be presented to purchase a meter base

CEMC Fees and Service Charges

Membership Fee* $10.00

Service Charge $190 (non-refundable)

*Members may have multiple temporary services assigned to one Membership fee or may assign temporary to an existing membership.

When a mobile home is on the location requesting service, call 800-987-2362 to make an appointment with one of our engineers.

‍CEMC Fees and Service Charges

Membership Fee* $10.00

Deposit $250 or two times the average bill at the location.

OR “Guaranty In Lieu of Deposit”

OR “An acceptable score via credit risk evaluation by credit reporting service”

OR SEDS Agreement (available only to the military)

OR Prepaid Meter Billing

Service Charge $25.00 (non-refundable)

Meter Base ** $65.00 (200 amp); $100 additional charge if underground

*Existing customers may transfer Membership & Deposit.
** Electrical permit must be presented to purchase meter base

The installation and maintenance of various types of security lighting is available for a monthly rental fee. Learn more about Security Lights

The permit must be purchased in the county where the property is located and the work is being done.

‍Who may purchase an electrical permit?

Any individual or company that presents proof of current license (LLE, CE, E with B) by the Board for Licensing Contractors; or
Is a homeowner that resides at the location identified on the electrical permit and will be performing his or her own electrical installation; or
Is a person(s) licensed in accordance with local jurisdiction rules; or
Is a person(s) wishing to establish a temporary electrical service only;
Pays the appropriate fees listed on the permit.

Note for property owner’s electrical permit
Property owners may perform electrical work (for which an inspection is required) upon his/her own residence, provided that he/she first applies for and obtains a property owner’s electrical permit. This type of permit can be utilized for any electrical installation performed on the property owner’s land. This includes barns, garages, outbuildings, exterior lighting, pools, playhouses, and other similar installations.
*Rental property is excluded and requires a licensed electrician to obtain a permit.

‍Non-standard electrical fee form: (Service sizes in excess of 1,000 amperes)
Both the electrical contractor and the deputy electrical inspector will agree on the number of inspections to be performed and both will sign the nonstandard electrical inspection fee form. The electrical permit fee is negotiable with the deputy electrical inspector and must be collected at the time of execution of these forms. Please refer to the table, which lists the electrical inspectors with their respective inspection territories and contact phone numbers.

‍Information needed at the time of purchase: (Service sizes from 0 – 1,000 amperes)

Structure type: Single family, Multi-family, Industrial/commercial, Mobile home, other
Permit type: Final, rough-in, temporary, HVAC, service release, re-inspect
Customer information: Name, phone, 911 address and/or subdivision name with lot number.
Contractor information: Name, phone, registration number (license number)
Service size (amperes)

Permits
You can purchase a permit online at core.tn.gov

‍‍Electrical inspectors: The State of Tennessee’s Department of Commerce and Insurance, Division of Fire Prevention, Electrical Section, performs electrical inspections in our service areas.

It is the policy of Cumberland Electric Membership Corporation to provide service to new consumers in a fair and equitable manner. When there is reasonable assurance of adequate revenue to cover CEMC’s investment, there will be no charge for line extensions to serve the load. The following guidelines will be used to determine when there will be a charge for a line extension.

Permanent residential dwellings

Those desiring a primary line extension from a CEMC distribution facility will be required to pay an aid-to-construction charge of $11.00 per power line foot. This aid-to-construction charge will be paid to CEMC prior to construction.
Prior to beginning work on any line extension, CEMC may require that the permanent residential dwelling be ready for occupancy. This will include an approval of wiring from the Deputy State Electrical Inspector, water under pressure, and sanitary sewage facilities among other requirements.

Mobile homes located on individual lots

All primary single-phase extensions to mobile homes located on individual lots will be provided to the applicant if the following requirements are met:

The owner of the mobile home owns the lot on which it will be located or has control of the lot.
The mobile home has water under pressure attached to it, either from a well or a public water system.
The mobile home is attached to a sewage system, either septic tank or a publicly-owned system.
The electric service to the mobile home is of a permanent nature; that is, overhead service from the CEMC pole to an approved underground circuit from the pole to the mobile home.

Where the mobile homeowner requires electric service and cannot meet the above requirements, service may be extended at unrecoverable costs for the entire length of the line extension. Where the requirements are met, the primary distribution line will be extended at the cost of $11.00 per power line foot. This cost will be paid to CEMC prior to construction.

‍Temporary service for construction purposes

Line extensions will not be made for temporary services unless there is reasonable assurance a permanent structure will be built or aid-to-construction may be required. In that case, those desiring line extensions from an existing CEMC distribution facility will be required to pay an aid-to-construction charge of $11.00 per power line foot. This aid-to-construction charge will be paid to CEMC prior to construction.

Line extensions less than 50 kW to barns, pumps, grain bins, shops, permanent outdoor signs, and other similar type services shall be charged at $11.00 per power line foot and payment made prior to construction. All those desiring single-phase underground extensions from a CEMC distribution facility will be required to pay the total work order cost (full cost).

Commercial services (Over 50 kW)

Commercial services over 50 kW will be extended at total work cost (full cost) and may require the execution of a power contract between the consumer and CEMC.

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