Home Services

Cumberland Electric Membership Corporation can help you keep your home safe and comfortable. We are available to give you tips on energy efficiency and safety, so that you can be sure you're getting the most from the energy you use. 

Please contact any of our offices for more information about the following programs and services:

Electric Grills  Fast-cooking Meco electric grills are available
at each of our district offices.
Learn More

energy right ® - The energy right ® Program from CEMC and
TVA is designed to help you save money and gain efficiency in
your home energy usage. Here’s how we can help:

Heat Pump Loan Program – In cooperation with the Tennessee Valley Authority (TVA), low-interest  loans are available to consumers who qualify for installation of a heat pump in a residence that has had permanent electric service for one year. Learn More

In-Home Energy Evaluation Program CEMC and TVA are making it easier than ever to become energy efficient while also saving money. With the new In-Home Energy Evaluation Program, you can reduce your power usage and receive a cash incentive or financing assistance for installing home energy improvements. Learn More

New Homes Program – This program offers assistance to customers in the planning of energy- efficient, all-electric new homes. Areas addressed are air infiltration, heating and cooling equipment, insulation, ventilation and water heating. Cash incentives are paid for homes built to program standards.


Green Power Switch - CEMC now offers Green Power Switch.
The "green" refers to renewability. It is power generated by renewable resources like wind, solar, and landfill gas. You use it today, it comes back tomorrow, like a growing plant. This program is designed for our customers who want to use renewable energy resources to help improve the environment in the community we all share. Green Power Switch® can be purchased in 150 kilowatt-hour blocks at $4 per block. Learn more about Green Power Switch® by clicking this item.


HVAC Sizing Recommendations
– Residential electric heating and cooling loads can be calculated to determine what size HVAC system should be recommended. Operating cost comparisons for different types of heating and cooling systems are also available upon request.

Levelized Payment Program – Levelized bills are calculated as the average of the current and previous eleven (11) month’s energy usage (kWh) multiplied by the current CEMC residential rate plus the current TVA Fuel Cost Adjustment amount. Any applicable additional charges will be added to this averaged amount to calculate the total amount due. To enroll in the program, member must own the home and have had continuous service at the home for at least twelve (12) months with no returned checks and/or not more than one (1) late payment.

Life Support – Customers who depend on life support equipment may be identified on a priority list for notification of planned power outages.

Project Help – This is a voluntary program for consumers to contribute a dollar or more each month to help the needy with their energy bills.

Security Lights – The installation and maintenance of various types of security lighting is available for a monthly rental fee.

The Tennessee Magazine – This consumer publication is mailed monthly to all residential consumers. A five-page “CEMC News” section is written specifically for our members. Learn More


 

Business Services
 
Business: Cumberland Electric Membership Corporation is dedicated to serving our businesses, industries, churches and schools with low-cost, reliable electric service. We offer a variety of services from which our non-residential members can benefit.

If you have a question how we can help your business save energy and money give us a call at (800) 987-2362.


 
If you are applying for new service please choose the district office below that is closest to your location.
 
New Home Service
District Office Map to Office
Ashland City  [map]
Clarksville [map]
Dover [map]
Gallatin [map]
Portland [map]
Springfield [map]
White House [map]
 
New Mobile Home Service
District Office Map to Office
Ashland City [map]
Clarksville [map]
Dover [map]
Gallatin [map]
Portland [map]
Springfield [map]
White House [map]
 
Click here for information about Line Extension Charges
 
General Questions about your Bill
Bill Statement Items
High Bill Questions
 
Electrical permit Information
 
CEMC can provide high voltage equipment testing for organizations
 
Heat Pump Loan Information
Heat Pump Loan Application
 
Current QCN List
 
Guidelines for Overhead Temporary Service
Guidelines for Mobile Home Service
Underground Construction Policy
 
A five-page “CEMC News” section  written specifically for our members.
More Information
 
 
Telephone
 
For your convenience, CEMC has one telephone number to serve all your customer needs, (800) 987-CEMC (2362)

Our Job line number is (800) 987-2362 (1888)
 

District Offices

You may visit any of CEMC’s local offices Monday through Friday,
7:30 a.m. - 4:30 p.m.

Ashland City: 315 N. Main St. [map]
Clarksville: 1940 Madison St. [map]
Dover: 420 Spring St. [map]
Gallatin: 745 N. Blythe St. [map]
Portland: 207 S. Broadway [map]
Springfield: 1201 Fifth Avenue, W. [map]
White House: 2285 Hwy 31, W. [map]