Contact Us

For your convenience, CEMC has one telephone number to serve all your needs including power outages and service requests, (800) 987-CEMC (2362). Before contacting us here is some information that may help answer your question: Billing Questions | High Bill Questions | New Service Questions | District Office Locations
Live Chat
Our Live Chat service is usually available during office hours (Monday through Friday, 7:30 a.m. - 4:30 p.m.). If it's not available or it's after hours, then you are still welcome to drop us a message via our LiveChat service and we will get back to you within one business day. Live Chat
Job Line
Thank you for your interest in working at CEMC. You can check our Job Line for open positions at (800) 987-2362 (1888). Applications and resumes are only accepted when there's a position open to the public. Non-Discrimination Policy

TVA Complaint Resolution Process
If you have an unresolved issue or complaint regarding your electric service account that cannot be resolved by Cumberland Electric Membership Service, TVA may be able to help.